This initiative includes customer feedback from multiple sources such as Interactive Customer Evaluation (ICE), Facebook Town Hall solicitation form, and scheduled focus groups. These mechanisms are important and critical to prioritizing services and programs from the customer’s viewpoint. |
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Fort Gordon ICE site, click here or scan QR Code. |
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The Interactive Customer Evaluation (ICE) system allows customers to submit online comment cards to rate the service providers they have encountered at military installations and related facilities around the world. 
