Enterprise Email SOPs

Fort Gordon transitioned to Enterprise Email service, managed by the Defense Information Systems Agency (DISA), in November 2011.

Enterprise Email Services Delivered:

· 4 gigabytes of on-line email storage

· 500 megabyte webmail accounts for those who don’t normally use Army email to perform their duties

· Better webmail interface with the look and feel of Microsoft Outlook

· Access to email from anywhere, at any time, from any authorized device

· Share individual, organizational, and resource calendars across the enterprise

· Find email addresses and contact information for Army and DoD email users at other locations  across DoD

· Keep your email account active during PCS moves and unit relocations

Migration (for new migration only)

· Preserving your email environment data (i.e. Inbox mail, Calendar events, Contacts, Rules and Auto-complete information) is each user’s responsibility. Instructions on how to ensure this data is preserved in order to upload it to your new email account are listed below.

· All current email and calendar data will be transferred to your Enterprise Email account. No data will be lost during the migration.

· The intent is to migrate all Army email users worldwide to Enterprise Email by 30 Sep 2011.

Questions or Concerns?

Contact your local NEC Support Team to learn more at 791-5493.

Title Reference Type
93d Signal Brigade STRATCOM 15-08 Enterprise Email Mailbox Limits
Reducing Mailbox Size TTP
Dual Persona Instructions AKO RESTRICTED

DoD Enterprise Email (DoD EE) is a persona based messaging solution. For DoD personnel with one persona (e.g. Civilian),
the login token is their Common Access Card Email Signing Certificate. For users with multiple personas (e.g. Civilian and Reservist) their login token is the PIV Auth cert located on their persona CAC Card. CAC cards do not, by default, display the PIV Auth cert and the provided instructions detail how users can utilize the Defense Manpower Data Center web service to update the firmware on their CAC to display their PIV Auth cert.
Blackberry Enterprise Email Activation
Reset Blackberry Smart Card Reader
Enterprise Email New User Request Procedures
Quick Guide to Checking your DEE Mailbox Size




Mission Statement:

Our mission is to provide timely and quality world class support to service members and civilians by implementing and executing effective and efficient Command, Control, Communications, computers, and information Management (C4IM) common-user policies, standards, architectures, programs, plans and budgets for communications, information assurance, and automations support.

Vision Statement: Highly skilled professional team delivering ubiquitous quality service to informed customers when they need it.

Command Video

Link to 7th Signal Command Video